How to get help
Email D3, or open Help & support in the D3 Renovate app. Include your name and a short description of what you need. App support messages are accessible to the D3 administrator through the app.
Agent marketing
Support
For help or a complaint about the D3 Agent Marketing Assistant. This page does not replace the membership contract, or support for renovation work, payments or vetting.
Public access coming soon. The public listing is for the United Kingdom. These pages describe the assistant; they do not mean it is already open for public use.
What to leave out
Do not send passwords, login codes, DBS records, criminal-history documents or unnecessary customer details with a routine enquiry.
How long messages are kept
Routine support messages are retained for 12 months after the enquiry is closed, then deleted automatically from D3’s systems. This period does not describe retention by ChatGPT, Metricool or Facebook, and database backups may keep copies until those backups rotate.
The privacy notice explains what D3 holds and what stays with ChatGPT, Metricool and Facebook.
Contact
D3 Renovations Ltd
Company number 17381870
- Phone
- 07771 623318 · Monday–Friday, 9am–5pm
- In the app
- Help & support in the D3 Renovate app
- Registered office
- 85 Estcots Drive
East Grinstead, West Sussex
RH19 3YW, United Kingdom
- Provider
- D3 Renovations Ltd, company number 17381870
- Registered office
- 85 Estcots Drive, East Grinstead, West Sussex, RH19 3YW, United Kingdom